Terms of service

AVYLOR SKINCARE — TERMS OF SERVICE

Last updated: August 2026

1. Overview

This website is operated by Avylor Skincare. Throughout the website, the terms “we”, “us” and “our” refer to Avylor Skincare.

By visiting avylorskincare.com, using our website or purchasing a product from us, you agree to these Terms of Service together with the policies referenced on our website.

Please read these Terms before using the website or placing an order.

2. Online Store

You may use our website and products only for lawful purposes.

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, transmit malicious code or use our content in violation of applicable laws.

We reserve the right to refuse or cancel an order where reasonably necessary, including suspected fraudulent, abusive or unauthorized transactions.

3. Products

Avylor makes reasonable efforts to present product descriptions, packaging, colours, photographs, sizes and other information accurately.

Actual colours or appearance may vary slightly depending on lighting, photography and your device display.

Product availability is subject to stock.

We reserve the right to modify or discontinue products where necessary.

4. Skincare Information

Information provided on the Avylor website, packaging and social-media channels is intended for general product and skincare information.

Individual skin responses can vary.

Customers should review product ingredients and directions before use. Where appropriate, patch testing is recommended before introducing a new skincare product into your routine.

Our products and website content are not intended to diagnose, treat, cure or prevent medical conditions. If you have a medical or dermatological concern, seek advice from an appropriately qualified healthcare professional.

5. Prices

All prices displayed on our website are shown in Pakistani Rupees (PKR) unless otherwise stated.

Prices, promotions and offers may change from time to time.

The price applicable to an order will be the price displayed during checkout when the order is placed, subject to correction of genuine errors.

6. Orders

Submitting an order does not prevent Avylor from reviewing it before fulfilment.

We may contact you by phone or WhatsApp to confirm a Cash on Delivery order before dispatch.

Customers are responsible for providing accurate contact, delivery and order information.

We may cancel an order if we cannot verify necessary information, the product becomes unavailable, an obvious pricing/error issue occurs, or we reasonably suspect fraudulent activity.

7. Payment

Available payment methods will be displayed during checkout.

Where available, Cash on Delivery (COD) may be selected at checkout.

Additional payment methods may be introduced in the future.

8. Shipping & Delivery

Avylor currently delivers within Pakistan.

Standard delivery is Rs. 250.

Orders of Rs. 2,500 or above qualify for free standard delivery.

Orders are normally expected to arrive within 3–6 business days after confirmation, although delivery times may be affected by location, courier operations, public holidays or circumstances outside our reasonable control.

Full details are available in our Shipping Policy.

9. Returns, Damages & Refunds

Due to the hygiene and personal-care nature of skincare products, opened or used products cannot normally be returned simply because of a change of mind.

If you receive a damaged, defective, incorrect or incomplete order, please contact Avylor within 24 hours of delivery and provide your order details together with photographs or video where appropriate.

Eligible cases will be handled according to our Refund Policy.

10. Promotions & Offers

Promotional offers may be available for limited periods and may be changed, extended or withdrawn at our discretion, subject to applicable law.

Unless otherwise stated, promotions cannot necessarily be combined with other offers.

Eligibility requirements displayed with a promotion form part of that offer.

11. Accuracy of Information

We make reasonable efforts to keep website information accurate.

Occasionally, information may contain typographical errors or inaccuracies relating to product descriptions, pricing, promotions, availability, delivery charges or other details.

Where permitted by applicable law, we reserve the right to correct genuine errors and update information.

12. Intellectual Property

The Avylor name, branding, logo, website design, original photography, graphics, written content and other original brand materials are owned by or licensed to Avylor Skincare unless otherwise stated.

They may not be reproduced, copied, distributed or commercially exploited without permission except where permitted by law.

13. Third-Party Services

Our store may use third-party services including Shopify, analytics services, advertising platforms, payment services and delivery/courier providers.

Third-party services may be governed by their own terms and privacy practices.

14. Personal Information

The collection and use of personal information through our store is governed by our Privacy Policy.

Please review the Privacy Policy for information about how customer information is handled.

15. Limitation

To the extent permitted by applicable law, Avylor will not be responsible for indirect or consequential losses resulting from misuse of our website or products.

Nothing in these Terms is intended to exclude or restrict rights or liabilities that cannot legally be excluded under applicable law.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes to our store, products, operations or legal requirements.

The latest version will be available on this page.

Continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

17. Governing Law

These Terms and the use of the Avylor website are governed by the applicable laws of Pakistan.

18. Contact

Questions regarding these Terms or an Avylor order can be directed to:

Avylor Skincare
Website: avylorskincare.com
Email: avylorskincare@gmail.com
WhatsApp: +92 339 0100326