Refund policy

Returns, Damages & Refunds

Your satisfaction with your Avylor order matters to us. If your parcel arrives damaged, incorrect, incomplete or with a product that appears defective, please contact us within 24 hours of delivery.

Please send your order number along with clear photographs or a short video showing the issue.

Eligible Issues

We will review requests involving:

  • A damaged product
  • An incorrect product
  • A missing product
  • A product received in defective condition

Skincare & Hygiene

For hygiene and safety reasons, opened or used skincare products cannot normally be returned or exchanged unless the product was received damaged, defective or incorrect.

Change-of-mind returns for opened products are not accepted.

Resolution

Once your request has been reviewed and approved, Avylor may offer a replacement, exchange or refund depending on the circumstances.

Approved refunds will be processed using the available refund method. Processing times may vary depending on the payment method.

Contact

WhatsApp: +92 339 0100326
Email: avylorskincare@gmail.com