Refund policy
Returns, Damages & Refunds
Your satisfaction with your Avylor order matters to us. If your parcel arrives damaged, incorrect, incomplete or with a product that appears defective, please contact us within 24 hours of delivery.
Please send your order number along with clear photographs or a short video showing the issue.
Eligible Issues
We will review requests involving:
- A damaged product
- An incorrect product
- A missing product
- A product received in defective condition
Skincare & Hygiene
For hygiene and safety reasons, opened or used skincare products cannot normally be returned or exchanged unless the product was received damaged, defective or incorrect.
Change-of-mind returns for opened products are not accepted.
Resolution
Once your request has been reviewed and approved, Avylor may offer a replacement, exchange or refund depending on the circumstances.
Approved refunds will be processed using the available refund method. Processing times may vary depending on the payment method.
Contact
WhatsApp: +92 339 0100326
Email: avylorskincare@gmail.com