Frequently Asked Questions

Products

Which products are currently available?

Our launch collection includes Avylor Facewash 100 ml and Avylor Niacinamide Serum 30 ml.

How do I use the Facewash?

Apply a small amount to damp skin, gently massage in circular motions and rinse thoroughly. Use morning and evening. Avoid direct contact with eyes.

How do I use the Niacinamide Serum?

After cleansing, apply 2–3 drops to dry skin and gently pat until absorbed. Follow with moisturizer, and use sunscreen during the day.

Should I patch test?

Yes. We recommend patch testing every new skincare product before full use. Stop using the product if irritation occurs.

Are Avylor products cruelty free, paraben free and Halaal?

Our current launch products are presented as cruelty free, paraben free and Halaal.

Orders and delivery

How long does delivery take?

Standard courier delivery within Pakistan is expected in 2–5 business days after dispatch. Delays may occur during peak periods or in remote areas.

How much is shipping?

The applicable shipping charge is shown at checkout. Orders above Rs. 2,500 qualify for free standard shipping.

What is Founder Delivery?

Selected Lahore and Gujranwala orders may be hand-delivered by the founder, subject to availability and schedule. If available for your order, the team will contact you to coordinate.

How can I contact Avylor?

Email us at avylorskincare@gmail.com or use the Contact page. Please include your order number when asking about an existing order.